Project Over view
SmartMoving is an US based well established Packers and Movers. We provided them an integrated solution to manage Customer Relationship, Logistics, Accounts, Marketing on a single Platform to automate their business processes.
Project Screen shorts
Smart Moving had existing systems for their sales, support, logistic etc. However the existing systems were not efficient and many of the processes were manual. There was no real synchronization among the departments due to lack of a centralized system. As a result the operation was not efficient. So, Itobuz’s primary priority was to provide integrated, efficient but easy to use system.
Itobuz team carefully analysed existing processes and recommend an integrated single platform with multi- levelled and typed users for all users across departments. Some of the major modules and features are Sales & Opportunity management, Dispatch Management, Support ticketing, Digital Campaign Management, Warehouse management, Accounting, and Analytics & Reporting. The new system improves the efficiency as it helps them to organize, manage and monitor. Besides, they can now interact with the customers via the system and maintain historical data regarding sales and support