Celebrating 12 Years of Success, Grandeur & Togetherness

The Challenge

Halmari is the best Assam tea company that is maintaining its legacy for more than 100 years. Halmari used to sell and distribute tea through auction, dealers, and distributors. Thus they had a dependency on the channel partners for distribution and their brand was also not built.

As digital shopping is increasing and direct customers continue to grow, they wanted to increase market share by directly reaching out to these consumer Fsolargroups. They chose Itobuz’s expert team of strategists to insight into the direct customer’s decision-making process. They needed a new Customer Experience(CX) Strategy that would engage customers online along with an end-to-end digital marketing strategy.

Our Approach

Our experts researched and used some pioneer techniques to understand what motivates consumers to buy tea. We worked with Halmari to identify the key interactions and utilize them to create the customer experience(CX). An integrated back-end management system with analytics was created to have a better insight into customers, inventory, etc. A 360-degree digital marketing strategy has been implemented by Itobuz’s team to increase visibility and market share too..
Forward integration(partial) with a higher profit margin is achieved with direct customer interactions. These direct customer interactions and analytics gave many secondary benefits like quality customer insights which helped in better product development, packaging, and branding later.

Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 5.1%, resulting in a projected market volume of US$32,325m by 2024.
We are always here to help you with the perfect solution.Our business app consists of the following features:-

  • 🍱 Food On Demand, 24 X 7
  • 🍱 Dynamic Payment Methods
  • 🍱 Benefits of Geo-Location/ Location-Based Services
  • 🍱 Online Reservations
  • 🍱 Push Notification
  • 🍱 Rewards and Discount Programs
  • 🍱 Staff and Kitchen Management
  • 🍱 Social Media Integration
  • 🍱 Use Of Chatbots
  • 🍱 Customer Feedback Portal

and many more…

Itobuz helps Startups with free first consultation for implementing successful app development steps, target audience, comparing your idea with the best food delivery app, validate the app idea with a professional food delivery app development company like us.
We are always here to help you with the perfect solution.

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Country : IndiaIndia Flag Icon

Industry : Tea Industry


“Itobuz provided us with a scalable solution. They are visionary and strategists with deep industry knowledge. They took ownership of our project, executed with full commitment and helped us meet the deadline for the product launch.”

Solutions we provide

  • E-commerce Applications

  • Inventory Management Solution

  • Warehouse Management Solution

  • Supply Chain Management

  • Customer Relationship Management Solution

Segments we Serve

  • Beverages

  • frozen food

  • Grain Products

  • Bakery & Confectionary

  • Fruits & Vegetables

  • Dairy